Legal
Refund Policy
Last updated: October 2, 2026 · See also our Terms of Service and Privacy Policy.
7-day free trial
Every paid plan starts with a 7-day free trial. You are not charged during the trial. Your card is authorized when you start the trial so we can begin billing automatically when it ends. If you cancel before the trial ends, you are not charged at all.
Billing after the trial
When the 7-day trial ends, the subscription renews automatically at the plan price shown at checkout, and then on each renewal date (monthly or annually) until you cancel. Each renewal is billed in advance for the period ahead.
Cancellations
You can cancel auto-renewal at any time using the subscription portal link in your license email (provided by Dodo Payments, our merchant of record) or the customer portal button in your Dodo purchase receipt. Cancellation stops all future charges, including the first charge at the end of the trial. You keep access to paid features until the end of the period you have already paid for.
Refund policy
If a renewal charge is made in error, or you are not satisfied with a paid billing period, email [email protected] within 14 days of that charge and we will refund it in full, no questions asked. This applies to each renewal charge. Charges that have not yet occurred — including the first charge at the end of a trial you have cancelled — are never taken.
How to request a refund
Email [email protected] from the address used at purchase (or include your license key) and tell us you would like a refund. Requests are usually answered within one business day.
How refunds are issued
Approved refunds are issued to the original payment method through Dodo Payments, our merchant of record, typically within 10 business days of approval depending on your bank or card issuer. Your license remains active until the end of the period you paid for unless you ask us to cancel it immediately.
Exceptions
Refunds may be withheld where we reasonably detect abuse of the guarantee — for example, repeated refund requests for the same account, or chargeback fraud. This policy does not limit any non-waivable statutory rights you may have, including rights under applicable consumer-protection law.
Contact
Refund questions? Email [email protected].